When shopping at Laventhis, you can review the available payment methods on the checkout page. Before submitting your order, please carefully verify your order details and total amount due, and follow the on-screen instructions to complete your payment.
Available Payment Methods
The card types currently listed on our Website include:
- American Express
- Diners Club
- Discover
- JCB
- Mastercard
- Visa
Actual payment methods available to you are those displayed on the checkout page.
How to Complete Your Payment
Select a payment method offered on the checkout page and follow the instructions to complete the transaction. The payment status and order submission status are determined by the on-screen messages and order confirmation information.
Before submitting your order, please ensure that your product details, order total, and payment information are accurate. If your payment status is unclear, we recommend checking your order status before attempting to submit the order again to avoid placing duplicate orders.
Payment Issues
If your payment fails or your card is declined, you may try the following steps:
- Check that your card information has been entered correctly.
- Confirm that your card has not expired and has sufficient available credit or funds.
- Contact your card issuer to find out whether the transaction was declined or requires additional verification.
- If other payment methods are offered at checkout, try another available option.
- If the issue persists, contact customer support for assistance.
To protect your personal and financial information, do not send your full card number, CVV/CVC security code, card PIN, or other sensitive payment credentials through regular email.
Refunds and Order Cancellations
Order cancellations and refunds are subject to the Website's current Cancellation Policy and Return and Refund Policy.
For canceled orders that have been approved and qualify for a refund, we generally initiate the refund within 1–3 business days after cancellation confirmation. The refund will be returned to the original payment method. The actual time it takes for the funds to appear may vary depending on the bank, card issuer, or payment service provider.
Refunds for returned products will be processed in accordance with our current Return and Refund Policy. Please refer to the relevant policy pages for specific eligibility requirements and procedures.
Contact Us
If you have any payment-related questions, please contact customer support using the information below.
- Email: team@laventhis.com
- Phone: +1 (386) 626-4917
- Mailing Address: 515 S Boundary Ave #4, Deland, FL 32720, US
- Customer Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (ET)
- Website: laventhis.com
You may send us an email at any time. Our team will review your inquiry during customer service hours.